Skip to main content Skip to footer content
You are shopping with Wax Lyrical
Shop our sites:
  • Shop
  • Shop
  • Shop
  • Shop
  • Shop
  • Shop
Free Shipping On Home Fragrance Over $50
  • Collections
    • Collections
      • Sophie Conran Energies
        • Candles
        • Reed Diffusers
        Shop All Collections
      • Yvonne Ellen
        • Candles
        • Reed Diffusers
        • Gifts & Accessories
        Shop All Collections
      • Fired Earth
        • Candles
          • Ceramic
          • Multi-Wick
          Shop All Collections
        • Reed Diffusers
        • Gifts & Accessories
        Shop All Collections
      • Homescenter
        • Candles
        • Reed Diffusers
        • Pet Collection
        Shop All Collections
      • Wrendale
        • Candles
        • Reed Diffusers
        • Gifts & Accessories
        Shop All Collections
      • Colony
        • Candle Jars
        • Reed Diffusers
        Shop All Collections
      • Street Mythology
      Shop All Collections
    Shop All Collections

    Fired Earth

    Discover Fired Earth
     
  • Candles
    • Candles
      • Ceramic
      • Glass
      • Multi-Wick
      • Votives
      Shop All Candles
    Shop All Candles

    The Atrium Collection

    Colony Day at The Spa
     
  • Reed Diffusers
    • Reed Diffusers
      • Glass
      • Ceramic
      Shop All Reed Diffusers
    Shop All Reed Diffusers

    Party Animal Reed Diffuser

    Shop Yvonne Ellen Party Animal Reed Diffuser
     
  • Gifts & Accessories
    • Accessories
      • Scented Cards
      • Room Sprays
      Shop All Gifts & Accessories
    Shop All Gifts & Accessories

    Giftscents

    Shop Giftscents
     
  • Pet Collection
    • Candles
    • Reed Diffusers
    • Room Sprays
    Shop All Pet Collection
  • Holiday
    • Holiday
      • Colony Christmas
      Shop All Holiday
    Shop All Holiday

    Giftscents

    Shop Holiday
     
Login / Create Account
You are shopping with Wax Lyrical
  • Shop
  • Shop
  • Shop
  • Shop
  • Shop
  • Shop
  • Sign In or Create an Account
  • Order Tracking
0
  1. Home
  2. Shipping Options
Wax Lyrical Customer Service
Customer Service
Contact Us Returns & Exchanges Shipping Information FAQ Candle Safety
Locate
Delivery Country
The Company
About Us
Policies
Terms & Conditions Privacy Policy Cookie Policy User Content License

Shipping Options

We’re working hard to safely process and ship your order at our Waterbury, CT distribution center as quickly as possible. Thank you for your patience and support.

SHIPPING NOTICE

Portmeirion ships most packages via UPS Ground; see the table below for rates and the UPS service map for information on shipping time. We can ship to APO/FPO addresses or to PO Boxes, using either UPS SurePost or FederalExpress SmartPost (which coordinate final delivery through USPS); these services have no ship time guarantees, but generally, you should add 3-4 business days to the anticipated regular ground ship time. Add $10 to each rate for shipping toAlaska, Hawaii, Puerto Rico and US Virgin Islands.

Please note that we are unable to ship outside the US.

Estimated shipping times apply to in stock merchandise.  Please contact customer service to verify availability. Portmeirion Group Designs LLC retains the right to require signature for receipt of select orders.

We reserve the right to dispatch orders by alternative Couriers and/or we reserve the right to dispatch large orders by pallet delivery. In the event this option is used by Portmeirion, no tracking information will be sent, however, shipping information is available from Customer Service.

Delivery is free for home fragrance orders over $50. For orders under $50, refer to the table below.

Value of OrderStandard UPS Ground
Ships in 3-5 business days
$0 – 49.99 $12.00
$50.00 and above FREE

 

  • Allow 3-5 business days for your order to be processed in our distribution center in Waterbury, CT.
  • Ground UPS shipments take 1-7 business days to reach any location in the continental US from our distribution center. For shipments requiring UPS SurePost or FedEx SmartPost, add 3-4 days to estimated ship time.
  • You will receive an email notice of the UPS tracking number when your order ships.
  • If you have questions regarding your shipment, please contact eShop Customer Service toll free at (888) 778-1471.

 

get the latest news and inspiration

By subscribing you agree to our Terms & Conditions and Privacy & Cookies Policy.

*Not valid on sale items.
Customer Service
  • Contact Us
  • Returns & Exchanges
  • Shipping Information
  • FAQ
  • Candle Safety
  • Wax Lyrical Lab Tour
Essential Accessibility
Locate
  • Delivery Country
The Company
  • About Us
  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • User Content License
© Wax Lyrical, LLC

Get the latest exclusive offers, a first look at new products and the latest design trends

receive 15% off your
first purchase

Thanks for joining the Wax Lyrical community. The best in design is on its way.

GREAT, YOU’RE
ALL SIGNED UP
Thanks for visiting Portmeirion Group

You are about to leave WaxLyrical.com to shop with . This will start a new shopping cart. But don’t worry, we’ll save your Portmeirion, Spode, Royal Worcester, Pimpernel and Wax Lyrical items for when you return.

Continue to Nambe.com